Boomerang Transport

Training JP Carlin November 10, 2023

Congratulations on making it this far! Please watch the following videos. Pay close attention and take notes as there is a quiz for you to take below. For easy full screen viewing click on the expand logo in the bottom right hand corner.

Video 1- Driver Training


Video 2- A Typical 2 Leg Trip


**Good to know:

  • Please carry a mask in your vehicle at all times. If a passenger requests that you wear it, we ask that you cheerfully comply for the duration of that trip.
  • Service animals are not allowed.  We love our pets, but insurance will not permit them to be in the vehicle with a passenger.

Feel ready for the quiz? Here it is below. Make sure you are 100% confident about your answers before hitting the submit button. Good luck.

New Driver Quiz

There are two parts to this quiz. The first part you will need to pass with a score of 100%. In the congratulatory text you will be given a hyperlink that you will need to click on to move on to part two. To begin part one, click Start below. Good luck!

1 / 18

How many unloaded miles is the driver expected to be willing to drive to get to the passenger's pickup address before additional flat rate pay is added?

2 / 18

If you are picking up a passenger named Sandra Bullock, how would you address her?

3 / 18

What is the Boomerang Transport Person number? (Important- Please do not call these numbers to check as you could tie up our phone lines)

4 / 18

What is the Boomerang Transport Machine number? (Important- Please do not call these numbers to check as you could tie up our phone lines)

5 / 18

What is the main Boomerang Transport email address?

6 / 18

If your name is George Clooney and you are picking Sandra Bullock up from her appointment (on a typical 2 leg trip) and you are about ready to take her home, how would the text message to the Boomerang Machine read?

7 / 18

If you live very close to the pickup address, but it is your first time going to that particular address with Boomerang Transport, how early should you plan on showing up in relation to the pickup time?

8 / 18

How early in relation to the pickup time should the first text (CODE-1) be sent, even if you live right next door to the passenger's pickup address?

9 / 18

What do you do if your passenger makes a request that would be a deviation from the manifest, such as take them to a different location than the one specified on the manifest?

10 / 18

True or False: there are fines & even stiffer penalties in place if you are late or don't show up to a scheduled assignment.

11 / 18

Not adhering to the Boomerang Tablet such as inappropriate or not approved interpersonal relations with the passenger, unsafe driving, or allowing not approved additional passengers can result in penalties that range from fines to jail time. Even though there is not another Boomerang representative in the car with you there are private investigators that will randomly follow some cars, and your passenger will submit a report after every ride. If all rules are followed then this should never be a concern for you. Do you affirm that you will adhere to all Boomerang guidelines?

12 / 18

Whether wait time is approved or not the Boomerang Machine will touch base with you every 30 minutes if the appointment goes longer than 1 hour asking for CODE-TIME so that is not an indicator of wait time being approved.  How do you know if a ride is wait time approved?

13 / 18

What is the term given to the trip details that are sent over to you?

14 / 18

What is the process for requesting time off?

15 / 18

When you are going to pick the passenger up, what address do you need to go to as indicated on the manifest?

16 / 18

Some people have a signature at the end of their text messages that will appear after every text they send. True or false- If a driver has this on their phone they will need to remove it as it will confuse the Boomerang Machine.

17 / 18

After completing a prescription delivery (nurse has taken and signed for it), what are you required to do?

18 / 18

The Schedulator waits 5 minutes between contacting each driver. The 5 minutes are not always exclusive as there could be other drivers that the Schedulator has sent the request to before contacting you. If you have received a ride request from the Schedulator line, but it has been more than 5 minutes, what should you do?

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