Job Title: Dispatch Coordinator Position
Job Location: Charlotte, NC

***To apply for this position fill out the online application at https://boomerangtransport.net/coordinator-position/. That is the only method that will be accepted***

Thanks for your interest in the coordinator position.  The coordinator is expected to schedule rides from our clients, assign a driver to each ride, and manage the ride to completion.  We expect the coordinator to be highly motivated and comfortable using technology.

We are looking for a coordinator that will work the following schedule (Eastern time zone):

  • Monday - Thursday 9am - 5:30pm (30 min lunch) - 8 hours
  • Friday 8am - 4:30pm (30 min lunch) - 8 hours
  • Total - 40 hours / week

As a small business we cover for each other when we need time off so you should be willing to cover others shifts sometimes as well.  In return, others will covers your shifts when needed too.

This is a fast paced environment and a demanding position.  A good analogy is to think about working retail the day after Christmas or being a bartender on Superbowl Sunday, except every day.  This can be an exciting opportunity for the right person.  Please only apply if you are ready for that kind of a challenge.

It is also important that you have the ability to be self motivated, easy to talk to, and comfortable being on the phone a lot.  You will need to interface with clients and drivers, negotiate rates, and stay organized.  It is vital that you are highly detail oriented as there is little to no margin for error in this business.

Requirements include:

  • Work from home and have a dedicated office space.
  • Use your own equipment: computer, cell phone, internet, headphones or headset.
  • Computer must be fairly new, fast, & running Windows 11 or Mac Ventura.
    • Chromebooks will not work for this position.
    • Having a second screen / monitor is a plus.
  • Must have a modern iOS or Andrioid smartphone
  • Phone plan must include personal hotspot (as a backup if wifi goes out)
  • Must be a power user of Google Sheets
  • Proficient using Gmail (must be current Gmail user) and experience with entire Google Apps suite (Sheets, Maps, Docs, Drive, Calendar, etc.)
  • High level of attention to detail
  • Must have 4 year college degree
  • Previous logistics experience is a plus
  • Bilingual speakers (Spanish) are highly desired

Compensation:

  • The coordinator position is paid $15/ hour on a W2.
  • Paid holidays include Memorial Day, July 4th, Labor Day, Thanksgiving, Christmas, and New Year’s Day
  • Paid vacation starts after the first full year
  • Gym & cell phone reimbursement start right away
  • Paid maternity leave after the first full year
  • Achievement bonuses

The onboarding process will include (but is not limited to):

  • 1st round interview (Over the phone driver interviewer)
  • 2nd round interview (Skills assessment)
  • 1 hour ride along to see a day in the life
  • Job offer
  • Coordinator training
  • Full role

***To apply for this position fill out the online application at https://boomerangtransport.net/coordinator-position/. That is the only method that will be accepted***

Watch This Video To Learn More About Joining Our Team!



We are so happy that you are here! Welcome to the Boomerang family. To join, simply:
  1. Watch the video
  2. Fill out the application
Want to know what others are saying about Boomerang Transport? Read our reviews:
***On-Boarding Process:
  1. Submit an application online using the form below
  2. Your application will be reviewed and those who qualify will be invited to sign up for an interview
  3. If your interview is approved, then you will receive an email that will welcome you to online training
  4. If you pass your quiz you will be emailed letting you know that you have graduated from training and inviting you to fill out paperwork.
  5. Once the paperwork is returned and is complete you will be fully approved and eligible to receive rides
***Eligibility Requirements:
  1. A minimum age of twenty-five (25) years.
  2. Possession of a valid driver’s license issued by your state of residence for the type of vehicle to be operated.
  3. Must be current on personal auto insurance policy.
  4. Must have an active cell phone plan, however if prepaid and NOT on autopay then must provide proof of 6 consecutive timely payments.
  5. Our company engages independent contractors, therefore drivers are not subject to proof of vaccination or testing requirements. We do require drivers to wear masks while the passenger is in the vehicle.
  6. Must be a US citizen or resident alien with a TIN- Taxpayer Identification Number (SSN, EIN, & ITIN are acceptable).
  7. Must pass a background check:
    1. If 2 misdemeanors or 1 felony appear on your record you may be disqualified based on the Qualification Guide below (but not limited to the guide below).
    2. If 3 misdemeanors or 2 felonies or more appear on your record you will automatically not be approved for the position.

Still have questions? Please contact us. Otherwise please fill out the form below:

Qualification Guide:
  1. No record of a citation or conviction for the violations listed below during the sixty (60) consecutive months (five years) prior to the date of engagement:
    1. Driving under the influence of alcohol or drugs.
    2. Refusal to submit to a test of intoxication or impairment requested by a law enforcement officer.
    3. Operating a motor vehicle, which contains alcoholic beverages in open containers contrary to law.
    4. Being charged with a homicide resulting from the unlawful or negligent operation of a motor vehicle.
    5. Operating a motor vehicle while the driver’s license was suspended, cancelled or expired.
    6. Failing to stop or remain at the scene of an accident.
    7. Driving a motor vehicle in a speed exhibition, contest or drag race.
    8. Use of a motor vehicle in the commission of a felony.
    9. Dangerous or careless operation of a motor vehicle, whether causing harm to another person or not.
    10. Operating a motor vehicle without the permission of the owner.
    11. Fleeing or attempting to flee a law enforcement officer.
  2. No record of involvement in an at fault traffic accident resulting in a person’s death or bodily injury.
  3. No record of conviction for more than two (2) motor vehicle moving violations or more than zero (0) MVR (motor vehicle record) major violation or more than one (1) at fault traffic accident in the sixty (60) consecutive months prior to the date of engagement.

All looks good! Take me back to the application!

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